PRIVACY POLICY
PRIVACY POLICY
WHO ARE WE?
TRADE GROUP-BULGARIA EOOD, is a commercial company registered in the commercial register at the Registration Agency with UCI 121798741, with headquarters and management address: Sofia 1124, Mladen Pavlov Street No. 1, represented by Alexander Kamenov Madov, in his capacity of Manager, tel. 0886066095, e-mail: office@steelmagics.com , and is the administrator of personal data, in accordance with the provisions of the Personal Data Protection Act.
HOW TO CONTACT US?
Address: 1 Mladen Pavlov Street, Sofia, phone: 0886066095, e-mail: office@steelmagics.com
TRADING GROUP-BULGARIA EOOD RESPECTS THE CONFIDENTIALITY OF YOUR PERSONAL DATA
The protection of your personal information throughout the process of processing personal data, as well as the security of all business data, is an important matter for us. We process the personal data collected during your visit to our web page confidentially and in accordance with legal regulations at national and European level.
WHAT IS THE PRIVACY POLICY AND PRIVACY STATEMENT?
This Privacy Policy aims to provide you with comprehensive information in a clear and accessible language about what actions are taken with the personal data you provide to TRADE GROUP-BULGARIA EOOD , including:
- What personal data do we collect about you?
- What is the purpose of their gathering?
- For how long do we keep the provided personal data?
- Who do we share your personal data with?
- How do we notify you of a change to our Privacy Policy?
- What types of cookies do we use to make your stay on our website better?
- What are your rights regarding the provided personal data?
With this Privacy Policy, TRADE GROUP-BULGARIA EOOD declares that it applies all technical and organizational measures to protect the personal data of natural persons, which are prescribed by law or other regulatory act at the national and European level.
WHAT IS PERSONAL DATA?
Any information and data that can identify a natural person, directly or indirectly. For example, an indirect identifier is your mobile phone number. Direct identification is achieved when you provide a unique identifier such as a Social Security Number, Social Security Number, etc.
WHAT PERSONAL DATA DOES TRADING GROUP-BULGARIA EOOD COLLECT ABOUT YOU?
In order to provide you with effective access to its products/services, TRADE GROUP-BULGARIA EOOD collects the following information about you:
- Name, surname, telephone, e-mail, town, address;
- Technical data that is automatically sent to us when you use our web page - IP address, information about the device from which you visit the web page;
- Cookies to identify your browser or device.
ON WHAT BASIS DOES TRADING GROUP-BULGARIA EOOD PROCESS YOUR PERSONAL DATA?
The processing of personal data includes the collection, storage, destruction, transmission, correction, updating, deletion, destruction and all other actions that are performed with your personal data.
TRADE GROUP-BULGARIA EOOD collects your personal data for the provision of products and services.
TRADE GROUP-BULGARIA EOOD also collects personal data after obtaining express, clear, free and unequivocal consent from you for the purposes of processing. Consent for the processing of your personal data is granted upon registration on our website and upon purchase of a product.
The consent you provide can be withdrawn at any time by sending an email to: office@steelmagics.com
TRADE GROUP-BULGARIA EOOD processes personal data also in fulfillment of legal obligations, as if necessary in order to protect the life and health of the natural person to whom the data refer.
TRADE GROUP-BULGARIA EOOD can also process personal data in the event that it has a legal (legitimate) interest, except when the interests of the individual to whom the data refer take precedence over these interests.
FOR WHAT PURPOSES DO WE COLLECT YOUR PERSONAL DATA?
The personal data you receive will be used to enable us to fulfill our obligations to you and to help enforce your rights, including but not limited to:
- To provide you with the products offered by TRADE GROUP-BULGARIA EOOD;
- To provide you with access to our web page, showing you content that is relevant, personalized and limited to your criteria;
- To respond to your inquiries, opinions and recommendations;
- To send you information related to special campaigns and new products and services of ours.
In addition to the above, we have a legal interest in collecting your personal data because without it we cannot provide you with the service/product you are interested in.
HOW DO WE PROCESS YOUR PERSONAL DATA?
In order to provide products and services, TRADE GROUP-BULGARIA EOOD processes (collects) the personal data provided by you in the following ways:
- by completing forms for registration on the TRADE GROUP-BULGARIA EOOD website – steelmagics.com;
- by visiting the web portal to use the services of the online ordering platform;
- when updating data at your request and filling out an update form on paper or in an electronic environment;
- by processing information about your visits to the TRADE GROUP-BULGARIA EOOD web portal;
- by processing information about IP addresses, cookies, operating system and browser type.
HOW LONG DO WE STORE AND PROCESS YOUR DATA BEFORE DESTROYING IT?
Depending on the basis on which we process your personal data, the period of storage of personal data is different.
Your personal data is stored by us for a period of 2 years after the order. After the expiration of this period, and in the event that there is no legal basis for the continued storage of your personal data, your information is destroyed. Records about you are permanently deleted from our system, as well as paper documents containing your personal data are destroyed.
TO WHOM MAY WE TRANSFER THE PERSONAL DATA YOU PROVIDE?
TRADE GROUP-BULGARIA EOOD undertakes not to provide your personal data to third parties without your express consent, except when this is necessary for the fulfillment of contractual obligations towards you.
In order to fulfill obligations under existing contractual and/or pre-contractual relations with you, it is possible for TRADE GROUP-BULGARIA EOOD to disclose your personal data to the following persons:
- Companies providing courier services;
- Public bodies, including those performing supervisory functions;
- Banks and financial institutions in the country and abroad when carrying out monetary transactions;
- Lawyers, auditors, notaries, courts, prosecutor's office, police, investigation;
- Counterparties of TRADE GROUP-BULGARIA EOOD to fulfill their obligations, such as IT companies, logistics, telecommunications, debt collection, printing services, marketing and others.
Each transmission is carried out in strict compliance with the confidentiality and security of your personal data.
ARE THERE OTHER WAYS WE MAY SHARE YOUR PERSONAL INFORMATION?
Your personal data is also provided to third parties in the following cases:
- At the request of the natural person who provided the data, subject to the protection of personal data;
- At the request of competent authorities, according to the current legislation of the Republic of Bulgaria and the European Union.
In all the above cases, the persons to whom we provide your personal data have declared that they provide an adequate level of protection of your personal data, including the foreign companies positioned within the EU and EEA. With regard to companies positioned outside the EU and EEA, for each specific case the respective company ensures that it provides an adequate level of personal data protection, complying with the requirements of European legislation.
PROFILING - USE OF "COOKIES"
This site uses cookies. To familiarize yourself with the Cookie Policy, read COOKIE POLICY
"Cookies" are small text files that are saved on your computer when you visit our website. In the event that you access this web page at another time, your browser sends back the contents of the "cookies" to the respective provider and thus enables the re-identification of the terminal device. Reading cookies allows us to design our website optimally for you and makes it easier for you to use it.
WHAT ARE YOUR RIGHTS REGARDING THE PERSONAL DATA PROVIDED?
In compliance with Bulgarian and European legislation, including Regulation (EU) 2016/679 of the EU and of the Council (General Data Protection Regulation - GDPR) regarding the protection of personal data, you can exercise the following rights:
- The right to access the personal data that TRADE GROUP-BULGARIA EOOD processes for you and to receive a copy of them;
- The right to ask TRADE GROUP-BULGARIA EOOD for correction, in case you find inaccuracies or the need to update your personal data, by sending an email to office@steelmagics.com;
- The right to ask for the blocking of your personal data or restriction of the processing of personal data in the cases defined by the law and the Regulation;
- The right to request erasure, i.e. deletion of your personal data from TRADE GROUP-BULGARIA EOOD , in case there are conditions for this;
- The right to object to the processing of your personal data for direct marketing purposes by using the "unsubscribe" link we have included in any email sent to you containing advertising information about our products;
- The right to object to the provision of your personal data to third parties by sending an email to: office@steelmagics.com ;
- The right, whenever you wish, to withdraw your consent to have your personal data processed for the purposes for which you have consented, for example marketing, by sending an email to office@steelmagics.com ;
- The right to request the portability of your personal data in a structured, machine-readable format that is commonly used;
- The right to file a complaint or request for the protection of your rights before the Commission for the Protection of Personal Data, if the prerequisites for this are present;
You can exercise all rights at any time regarding the processing of your personal data.
WHAT DO EACH OF THE ABOVE RIGHTS MEAN?
Right of access to personal data
This right gives you the opportunity to obtain information about the data that identifies the administrator and his representative, the purposes of the processing of the personal data, the recipients or categories of recipients to whom the data may be disclosed, data on the mandatory or voluntary nature of the provision of the data and the consequences of refusal to provide them, as well as information on the right of access and the right to correct the collected data.
The data are not provided when the natural person to whom they refer already has them or there is an explicit prohibition to provide them by law.
Right to deletion, access, correction, blocking
The right at any time to ask the administrator to delete, correct or block personal data, the processing of which does not meet the requirements of the GDPR, as well as the right to ask the administrator to notify the third parties to whom the personal data were disclosed of any deletion , correction or blocking that has been carried out, except in cases where this is impossible or involves excessive efforts.
Right to object
Right to object to the administrator against the processing of the personal data of the natural person if there is a legal basis for this, as well as against the processing and disclosure of your personal data to third parties for the purposes of direct marketing. You have the right to be notified before your personal data is first disclosed to third parties or used on their behalf for direct marketing purposes, and you have the right to object to such disclosure or use.
Right of portability
Where the processing of personal data takes place in an automatic manner, you have the right to receive the personal data concerning you that you have provided to the controller in a structured, widely used, machine-readable and interoperable format and to transmit them to another controller .
This right should apply where the data subject has provided the personal data on the basis of his own consent or the processing is necessary due to a contractual obligation. The right should not apply where the processing is based on a legal basis other than consent or contract. Due to its very nature, this right should not be exercised in relation to controllers processing data in the performance of their public duties. Therefore, this right should not apply when the processing of personal data is necessary to comply with a legal obligation to which the controller is subject, or to perform a task in the public interest, or in the exercise of an official authority granted to the controller. The data subject's right to transmit or receive personal data relating to him does not create an obligation for controllers to adopt or maintain technically compatible processing systems. Where more than one data subject is affected in a particular package of personal data, the right to receive the personal data should not affect the rights and freedoms of other data subjects in accordance with this Regulation.
Right to make a complaint or request to the Commission for the Protection of Personal Data
In the event of a violation of your rights, you have the right to file a complaint with the Commission for the Protection of Personal Data within one year of becoming aware of the violation, but no later than five years after it was committed. In case of violation of your rights, you have the right to appeal actions and acts of the administrator in court or before the Supreme Administrative Court. The court cannot be referred if there is a pending proceeding before the Commission for the same violation or a decision of the CPLD regarding the same violation has been appealed and no court decision has entered into force.
Changes to the Privacy Policy
of any changes made to this Personal Data Protection Policy by sending an electronic letter (e-mail) to the e-mail address provided by you.
This will give you the opportunity to stop using some or all of the services and/or to exercise your rights, some of which are expressly stated above. In addition, we will take all possible measures to inform in case of changes regarding the protection of personal data by placing notices in the offices and on the web portals of TRADING GROUP-BULGARIA EOOD.
This Privacy Policy has been adopted by TRADE GROUP-BULGARIA EOOD and is effective from February 2024.